- Delivery & Returns -

Deliveries

All orders placed before 10am are prepared and sent within 48h (except weekends and on national holidays). We deliver all over the world, except to hotels, camping sites and P.O. boxes.

FRANCE, MONACO & CORSICA

LA POSTE

6-8 EUROS TTC 
via Lettre Suivie or Colissimo

2-3 WORKING DAYS

COURIER

10 EUROS TTC 
within Paris

 
SAME DAY
DELIVERY
between 2pm and 6pm

EXPRESS

15 EUROS TTC 
via TNT, FEDEX or DHL

 
24H DELIVERY

EUROPE

STANDARD

8-12 EUROS TTC 
via Colissimo

2-3 WORKING DAYS

EXPRESS

15 EUROS TTC 
via TNT, FEDEX ou DHL

24H-48H DELIVERY

INTERNATIONAL

Please note that outside of the EU (including Switzerland), additional taxes may be applied by the customs services. These charges are payable by the customer. More information in our Terms & Conditions.

Please note that we cannot be responsible for these charges nor delays caused by customs.

STANDARD

18-25 EUROS TTC 
via Colissimo

7-10 WORKING DAYS

EXPRESS

35-45 EUROS TTC 
via TNT, FEDEX or DHL

 48H DELIVERIES

Returns

You have fourteen (14) days upon reception to change your mind on a purchased item and ask for a refund. Your items must be new, unworn, unwashed and in their original packaging and include your order reference.

Please follow the following steps:

1. CONTACT us via your account to let us know of your decision, including the order number, description of the products you wishes to return and the reason for this return.

2. Once we confirmed the return, we will send you a return label, which you should print and stick on the package, WRAP the item(s) in their original condition and packaging with your order number,

3. If in Europe, you may SEND your package using the return label provided and drop it off your local post office within seven days with a tracking number. Please keep a proof of deposit issued by the post office. You are done!

Please not that only first returns are offered from France and EU. We are unable to process return labels from overseas orders. If you wish to return a second item from the same order or if you are returning an item from outside of EU, you will have to pay shipping fees. Please note that we can only issue a return label from the original order adress. Please contact us via your “Account” or our contact form should you need help.

Exchanges

We are unfortunately unable to make a simple exchange. If you wish an item in a different size, design or colour, please make another order on the e-shop.

Refunds

You will receive a message once your return arrives in our warehouse and another letting you know when the refund has been made. Please allow up to 14 days working days for our office to process your return package.

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